My husband, Don, spent a good part of his career in
Western Europe. While he was there, he drove
high-performance German cars (You know, the
ones that don't have a name — they have a
number!). When he moved back to the states, he
promptly bought a Japanese car. I asked
him straight out, "What'd you do that for?"
Here was his reason. He argued that
high-performance cars are made to drive on certain
types
of roads and under certain conditions —
like
great roads (think Autobahn here) and high speed
(think in excess of 100 mph). He argued that it's
impossible in the United States to drive this type of car
the way it is meant to be driven — thereby
frustrating both car and driver. He further argued that
it is, quite frankly, a gigantic waste of money
to buy an engine that admittedly is the best in the
world but one that you will never fully utilize. Better
to put your money into a car that is designed for
roads here in the U.S. It gives you fine
enough performance and physical comfort when
driving marginal roads.
You know, I think he has a point. I can think of
dozens
of things I own that aren't used to their full
capacity.
What You Need Vs. What
You Want
I see this same situation in companies every day. I
see companies who hire very high performance
sales or marketing talent when they have a
solution or a product that does not require the
level of performance that they've hired.
I know what you're thinking — you think it's
always best to hire the best! Certainly in
many situations that may be true (start-up
companies with investors looking over their shoulder,
breaking into new markets with new products, etc.),
but for most situations, it simply ain't so. The
"best" for you may not be the most high-performance
model at all. Just like the Japanese luxury car,
what you may need is good, solid performance in
the environment you are in.
This is important. Let me make myself very clear.
I am not saying that you should hire marginal
talent — ever. You should always hire the best
person for the job to be done — always.
That being said, here are a few ways you can avoid
paying for performance you may never fully utilize:
Define the job to be
done
Make sure you have a complete position description
with clear deliverables. If you
have a "Star Trek" situation (you're going
where no man has gone before), then you may need
high-performance.
If, on the other hand, you have a model that has been
replicated before, or have existing sales or marketing
people who are doing a similar job, solid skills may
suffice.
Define Your Budget
I've seen it time and time again. Companies describe
what they really want in a salesperson. They are
clearly defining the high-performance salesperson
(read BMW 540 here). Then, I ask what the
compensation is. The budget is more like a Ford
Focus. There's a disconnect between what they
want and their budget. Sure, I'd like to pay
$15,000 for a BMW myself. But, unfortunately, the
dealer won't let me!
Remember the "Drive
Away" Factor
That high-performance car sitting in your driveway
can't drive itself away in the middle of the night.
But the high performance salesperson, if not fully
utilized, will do just that. (i.e. he'll leave for a position
where his skills are fully utilized.)
If you keep these points in mind when hiring, the
marriage between job performance and candidate, like
car and driver, just might be a match made in heaven.
Click here to tell us
whether you agree or disagree — and
what you drive!
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