| Five years ago, my husband Don and I
noticed that our eight-year-old
female Golden Retriever, Cleo, was
getting a bit lazy! Our children
were all grown and gone from the house and
we thought Cleo was bored
and probably lonely as well. We decided it
was time to find Cleo a
friend (all right – so there was a
little arm twisting involved!).

We decided on a male terrier – a
Scottie. We found one at a breeder
in New York and picked up our little black bundle
of joy, all of four
months old. We named him
“Duffy.” We were giddy and
delighted – and totally unprepared for
what was to come!
Cleo greeted us at the door like a pit bull out
for the kill! (Sorry
all you pit bull owners.) Her hackles were up
and her teeth were bared.
We had never seen anything like this from our
docile, sweet Golden.
For three days Cleo carried on snarling,
growling and generally threatening
in any way she could. On the fourth day Cleo
finally started to relent
and by the end of the first week, she was
allowing Duffy to sit next to
her.
Would you believe I have seen this same
situation in companies! I have
seen hiring managers mistakenly assume that
their employees—the
people on their team—would be delighted
to have an addition. But,
for whatever reason, that wasn’t the
case.
I write about this now because many of you
have been constrained in
hiring over the past few years. And because
of this, your existing
employees have been doing more than one
job. Now that it’s
time to add to the head count, some members of
your team may feel ambivalent
or, quite frankly, even threatened about
it. It’s just
human nature (or doggy nature—take your
pick!).
So, here are a few tips on how you can
successfully introduce a new
member to your team and avoid anyone
getting their hackles up:
Share Your
Plan
What we couldn’t do with Cleo that
you can do is explain
to her how it was in her best interest to
have a friend. If you
are expanding a marketing or sales department,
show your existing employees
your “master plan.” If you are
taking a department from
1 to 2 or from 20 to 30, let your employees
see how they fit in the
plan.
And, this is important - have the details
worked out beforehand!
This is especially critical if you are adding to a
sales team. Make sure
that if you are dividing a territory,
changing a vertical focus,
etc. that you do this BEFORE the hiring
process starts and that
you give your existing salespeople ample
notice and explanation of
your plan.
Show them how it is in their best interest to
welcome an additional salesperson.
(For example, more focus on growing existing
accounts; smaller,
more concentrated territory; less
travel; or even just the
fun of having another person selling and
the exchange of leads
and ideas, etc.)
Involve Your Team
in Interviews
While the final decision is always yours, have
your top candidates meet
briefly with members of your team during the
interview process. Give each
person who will be meeting the candidate a
specific topic or issue to
talk to the candidate about. (Click
here for more tips on involving your team.)
This involvement goes
a long way towards fostering enthusiasm for
the new hire.
Make It a
“Fait Accompli”
The decision to hire is yours –
not your team’s. Have
your plan and present it. Let there be no
doubt that the plan will
be executed. I’m sure Cleo thought
that with enough intimidation
she might have gotten rid of this pesky little
Scottie. But, we were determined—and
so should you be!
It’s Been a Life-Saver
As we predicted, having a companion has been
wonderful for Cleo. Cleo
and Duffy are fast friends and
don’t go anywhere without
each other. More importantly, Don and I really
believe that Duffy has
kept Cleo’s enthusiasm for life
going. In the past eighteen
months Cleo has had two very serious illnesses,
both of which were life
threatening. But, she pulled through and
this month will be celebrating
her 13th birthday – a ripe old age for
a Golden!
Have you ever brought someone on board that
your team wasn’t happy
with? Click here to
tell us
how you handled it.
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