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As I write this, New England is being slammed
with its second major snow storm in three days.
(And it's not even Christmas yet!) It's 30 degrees
outside, we have 10 inches of snow (which is
supposed to turn to sleet soon) and the winds are
picking up. Our local meteorologist predicts there will
be parts of Massachusetts that will lose power.
But, I'm staying pretty calm about the whole
thing. So far, I'm enjoying my forced
incarceration by Mother Nature. There's lots of
wood for the fireplace. I have a full tank of oil in the
basement. The shovels and ice-melt are strategically
placed near the front and back doors. The bird feeder
is full and the generator is all gassed up and ready to
go. (Actually, I haven't lost power since I bought the
generator. I knew that would happen!) I'm calm
because I'm prepared.
Somehow, all this preparation got me thinking about
how well some companies prepare for their
new employees and how smoothly they transition
in their new workers.
Common
Scenario
Here's what happens in most companies when a new
employee starts. After meeting with the HR
professional or someone on the senior management
team to review "standard" information about
the company, benefits, sign-up for health plans,
401(k)'s etc., the new employee usually has that all
important first meeting with her manager to
review the job and have the critical "what
to tackle first" discussion. This discussion may
take place quite a few times during that first month
at different intervals.
If the manager observes that the new hire isn't
"picking it up" quite as quickly as he would like,
the manager schedules more of these short
(or long!) meetings. Conversely, if the manager
observes that the new hire seems to be making
good progress, he may actually cancel a
scheduled meeting, thinking his time will be
better spent elsewhere. (He may not actually be sure
of this, but if it even looks like this may be the case,
and his schedule is getting tight, he'll cancel. Trust
me.)
Ideal
Scenario
I think during the first month of employment, it
is critical to have constant, daily updated
information on how your new employee is faring.
And there is no one who can tell you that better
than your new employee.
Here's how you make a great beginning with your
new hire. (Drum roll, please.) Commit yourself
to…
A Regularly
Scheduled Meeting on a Daily Basis for One
Month
That's right. Promise your new hires that you will give
them, exclusively, at least 30 minutes of your time
every day for the first month. This exclusive
meeting is over and above any other training
or meetings you have with your team that your new
hire would be included in as well.
When I was a selling sales manager, I swore this
tactic accounted for the high retention of my
sales force. Here's what I did. I carved out a meeting
at the end of the day (4:30 p.m.). I asked my new
hires to write down anything — and I do mean
anything — that came up during the day that
they wanted to discuss. Topics usually ranged from
closing question strategies, to prospecting and
networking, to our CRM software, to where was the
closest place to get a good burger!
THIS IS IMPORTANT — I never broke my
4:30 appointment for any reason. Again, that
time was theirs exclusively to bring up anything they
wanted. I didn't take incoming phone calls and if I
was out of the office, I did the meeting on the phone.
This is a very strong message to give an
employee. It says, "Your success is important to me
and I will do everything I can do to ensure your
success."
And, here's the funny thing. By the end of that
all-important first month, my new hire was usually
bopping into my office at 4:30, telling me they really
didn't have anything critical to discuss and would I
mind if they just kept working!
Now, I'm not saying that a new employee joining your
company should be compared to the rigors of a
winter Nor'easter. But I am saying that by being
prepared to commit your time during this
critical first month, your new employees will have an
easier time acclimating to your company, their
job, and your other employees.
And, they'll become more productive faster! Isn't
that what you really want?
Follow this link to
share the things you do to get your new
hires
up and running quickly!
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