A few weeks ago I had call from a
colleague who is a sales process consultant. While working with a
new client, the decision was made to hire their first “official”
salesperson. Up until now, the company founder had done all
sales.
They posted an ad in their industry journal, the local paper and
online. They received 300 resumes. So, there she was, sitting
in front of three hundred resumes and not knowing where to start.
Could I help? “Could I help? I spend my life reading resumes” I
replied. “Come on over.”
We spent two hours scanning the resumes and finally reduced
the pile to 22 people for her to phone screen. As we read and
sorted out, she was amazed at the process of examination (and
elimination) that was used. After eleven years of recruiting,
what was second nature to me seemed like magic to her. But, it’s not
magic. Not only that—it’s pretty easy to do once you get the
knack.
So, here are two tips on reading resumes – whether you’re sitting
in front of a stack of 300 or just one.
First - Know what you’re looking (reading)
for
From your job description, make a check list of specific
attributes that you need. For example, if you were hiring for a
marketing director, it might look something like this:
Product marketing experience
PR experience
Corporate
Communications experience
Management experience
P&L
experience
Always keep these deliverables in mind when reading a resume.
Write them on a 3x5 card if you must—but keep them front and
center.
And second - Read the resume
chronologically
While all resumes are written with the latest experience listed
first, I have found that I get a much clearer view of the
candidate if I read the resume in chronological order. So, I
start on the second (or sometimes third!) page of the resume and
read forward.
Reading this way does a few things:
- It gives you a clear idea of career progression. If you
see titles of increasing responsibility, or a candidate who has
progressed from smaller companies to medium to larger companies,
that means you probably have a candidate who is trending upwards
in their career. Chronological reading can also give you some idea
of the choices the candidate has made along the way as well. Very
important.
- It also gives you a clear idea of the duration of each
employment. By following the candidate chronologically and
watching for the length of time at each employer, you’ll know if
you have someone who’s a job hopper or someone who has more
stability in their career. (You can also uncover any holes or gaps
in the employment experience and address those if and when you
interview the candidate.)
While this approach may be counter-intuitive to some of you, you
should try it! It works like a charm for me! And, so far so good for
my colleague. They’ve narrowed their search down and are about to
make an offer. And it really wasn’t as daunting as finding a needle
in a haystack!
If YOU have a special technique for reading resumes, click here to let us
know!