Category Archives: Hiring Process

Hiring for Customer Experience

You Can’t Just Paint Butterflies on the Walls That extremely happy little guy you see to your left is my grandson, Michael, a.k.a. “Mikey the Mischievous.” (Can’t you just see that in his face?) He’s also known as “Mikey the … Continue reading

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How to Make an Offer That Dazzles

The Diamond as Big as the Ritz I first read The Diamond as Big as the Ritz, F. Scott Fitzgerald’s timeless novella, when I was in high school. I must admit that yes, I read it because of the title. … Continue reading

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Determine How Sharp a Candidate’s Skills Really Are

Has Your Candidate Lost His Fastball? I must admit that between March Madness, the televised Red Sox spring training games, and the Bruins run for the Stanley Cup, I have heard my fair share of sports talk this spring. Oh … Continue reading

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5 Deadly Sins of Hiring

The hiring process can be loaded with pitfalls — even when you do everything right! Here are the five most commonly made mistakes, or the “deadliest sins” in hiring. SIN #1 — Not Knowing What You Want It’s hard to … Continue reading

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Using Google AND Your Gut

When I Was Young and Irresponsible “When I was young and irresponsible, I was young and irresponsible.” — George W. Bush I love that quote. It’s one of my favorite “Bush-isms.” And I was reminded of it last week when … Continue reading

Posted in Finding Great Employees/Recruiting, Hiring Process

How to Assess New Graduates

Stop The Shenanigans! I love the word “shenanigans.” And, until a few weeks ago, I hadn’t heard that word since my grandmother screamed, “Stop those shenanigans, you two, or I’ll sell you both to the tinkers!” Nana was justified, of … Continue reading

Posted in Finding Great Employees/Recruiting, Hiring Process

Hiring with Succession in Mind

I Can’t See the Forest for the Trees Last week I had five trees removed from my yard. And it broke my heart. Those glorious, tall friends of mine were mature (read: old) and diseased. I had spent the last … Continue reading

Posted in Finding Great Employees/Recruiting, Hiring Process

Never Hire Someone You Can’t Fire

Thou Shalt Not Hire Thy Neighbor Last week I was recruiting for a young software company that is expanding its sales team. Their software has a unique, proprietary solution and they are having tremendous success in the market. They offer … Continue reading

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Is Your Candidate a Movie Star or an Extra?

My Uncle Billy… the Movie Star? My uncle, Bill McElhiney, was in the movie “The Fighter.” Did you see him? My guess is probably not. But it’s been the “buzz” in our family and we’ve all enjoyed hearing Bill’s stories … Continue reading

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Make the Phone Your Ally in Making an Offer

The Stevie Wonder Phone Call I love Stevie Wonder’s music. I’m a fan and have been ever since “Fingertips.” (I had never heard a harmonica played like that!). And over the years, for the most part, I have liked almost … Continue reading

Posted in Hiring Process